Terms of Service

Brand Notice: Buzz Paints is operated by Bee Computers Ltd (Company number 16872254), 41 Duckworth Street, Darwen, Lancashire, England, BB3 1AR.

Last updated: 16 April 2026

These Terms of Service govern your use of www.buzzpaints.com and any purchases made from Buzz Paints. By accessing the site, creating an account, or placing an order, you agree to these terms.

1. About Us

Buzz Paints is operated by Bee Computers Ltd, Company number 16872254, registered at 41 Duckworth Street, Darwen, Lancashire, England, BB3 1AR. You can contact us about these Terms at sales@buzzpaints.com.

2. Using the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others, disrupt the service, interfere with site security, or misuse our systems, checkout, support tools, or customer accounts.

3. Product Information

We try to ensure product descriptions, images, prices, stock messages and compatibility notes are accurate, but minor errors, supplier changes, packaging changes, and screen colour differences may occur. Product images are illustrative unless the listing states otherwise.

4. Availability and Stock

All products are offered subject to availability. Adding an item to your basket does not reserve stock, and stock errors can occasionally occur. If an item becomes unavailable after purchase, we may contact you with options including waiting, substitution where appropriate, partial fulfilment, or refund.

5. Prices and Payment

Prices shown on the website are the prices payable at checkout, subject to obvious pricing or technical errors. Payment must be authorised before dispatch. We reserve the right to cancel orders where payment is not successfully completed or where fraud or misuse is reasonably suspected.

6. Order Acceptance and Contract Formation

Your order is an offer to buy goods from us. An automated order confirmation acknowledges receipt but does not by itself mean the order has been accepted. A contract is formed when we dispatch the goods, or otherwise clearly confirm acceptance.

7. Refusing or Cancelling Orders

We may refuse, limit, or cancel an order before dispatch where reasonably necessary, including in cases of stock problems, obvious pricing mistakes, suspected fraud, resale abuse, supplier issues, or technical errors affecting the order.

8. Delivery

Delivery terms, estimates, and courier arrangements are explained in our Shipping Policy. Delivery dates are estimates unless we have expressly agreed otherwise in writing.

9. Returns and Refunds

Your cancellation rights, return handling, and refund process are set out in our Refund Policy, alongside your statutory rights under UK consumer law.

10. Accounts and Customer Information

If you create an account, you are responsible for maintaining the confidentiality of your login details and for ensuring that the information you provide is accurate and kept up to date. We may suspend or restrict accounts where misuse, fraud, or suspicious activity is identified.

11. Promotions, Discounts and Gifted Offers

Promotions, discount codes, bundles, and limited offers are subject to their own stated conditions and may be withdrawn, amended, or refused where misused. Unless stated otherwise, promotional offers cannot be combined.

12. Intellectual Property

All site content, branding, product copy, graphics, layouts, logos, and supporting media are owned by or licensed to Buzz Paints or Bee Computers Ltd and may not be copied, republished, or reused without permission, except to the extent permitted by law.

13. Third-Party Services

We may rely on third-party providers for payments, delivery, hosting, support, analytics, fraud prevention, and other operational services. Their own terms and privacy practices may apply where relevant.

14. Liability

Nothing in these Terms excludes or limits liability where exclusion is not permitted by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that, we are responsible only for losses that are a reasonably foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

15. Website Availability

We do not guarantee that the website will be uninterrupted, error-free, or available at all times. We may suspend, withdraw, or change parts of the website where reasonably necessary for maintenance, updates, security, or operational reasons.

16. Changes to These Terms

We may update these Terms from time to time. The latest version published on this page applies from the stated update date.

17. Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction except where mandatory consumer law gives you the right to bring proceedings elsewhere in the UK.

18. Contact

If you have questions about these Terms, contact sales@buzzpaints.com.